Object

H2V project aims to manufacture and market leather goods accessories.

Definitions

The terms used in these general conditions of sale will have the meaning given to them below:
Buyer: natural person acquiring products through the site
Seller: H2V project
Site: www.h2vproject.com
Products: items offered for sale on the site

Application and modification of the T&Cs

The purpose of these general conditions of sale is to define the rights and obligations of the parties in connection with the online sale of products and services offered by the seller to the buyer. These general conditions of sale apply only to all orders placed on our site. The seller reserves the right to modify these general conditions of sale. In the event of modification, the general conditions of sale in force on the day of the order will be applied to each order. These general conditions express the entirety of the obligations of the parties. In this sense, the buyer is deemed to accept, during the validation of the order, without reservation all the provisions provided for in these general conditions. No general or specific condition appearing in the documents sent or delivered by the buyer may be incorporated herein, since these documents are incompatible with these general conditions.

Product description

The photographs or presentations of the latter cannot be contractual: the colors vary according to the light, the use of vegetable leathers means that two products will always be very slightly different, and the work by hand also gives a unique character to a product. We always try to describe the product as best we can, but it is up to you to check that it corresponds to your own needs and to those for which you determine the product.

Product Availability

H2V project products are available in limited quantities. Restocking is not automatic. Upon validation of the order, the seller checks the availability of the products in stock. In the event of unavailability, the seller undertakes to offer an exchange or a refund within thirty (30) days.

Price

For orders from France, the prices indicated are inclusive of VAT (all taxes included), excluding any delivery and transport costs. These are mentioned before validation of the order and invoiced, unless otherwise stated, in addition. Any tax not indicated during the ordering process remains payable in any case, with regard to the applicable legislation and at your sole expense (for example customs duties). For orders from countries other than France, the prices indicated are exclusive of tax (excluding taxes), excluding any delivery and transport costs. A VAT may be applied depending on the country, following the new European Union directives on electronic commerce, in force since January 1, 2015. Any taxes and fees are mentioned before validation of the order and invoiced, unless otherwise stated. , extra. Any tax not indicated during the ordering process remains payable in any case, in view of the applicable legislation and the exclusive responsibility of the buyer (for example customs duties). All payments are made in cash, with no possibility of spreading. Prices may be offered to the buyer in a currency that does not correspond to the currency used in your state. He should find out about the fees and exchange rates applicable when he places an order, in particular with regard to the means of payment he wishes to use and that the seller offers. The prices that the seller presents can be modified at any time. Only the price presented on the summary page at the time the buyer places an order is applicable.

Order process

The buyer reads and adheres without reserve to the general conditions of sale and their terms prior to the validation of the order. To proceed with an order, the buyer can connect through an existing account or create a new account. It is imperative that the buyer provides us with true and up-to-date information so that the order can be properly completed and delivered. The following are mandatory: title, first name, last name, e-mail, password, telephone and delivery address. When the seller has the information to establish (1) the invoice for the order, (2) to identify the buyer as the person who placed the order and (3) to allow the seller to make the delivery, the seller offers the buyer different delivery methods. It will be up to the buyer to choose one which will be invoiced to him at the price indicated. Discount codes that may be applied do not apply to delivery costs, with the exception of specific free delivery coupons. They cannot be refunded. It will then be proposed to the buyer to choose the payment method he wishes to implement. Unless otherwise stated, all transactions are made by credit card or PayPal on the site. The buyer may be subject to specific conditions attached to the means of payment he chooses. All of these means of payment are published and produced by third-party companies. Thus, the seller never has access to the buyer's bank details. Also, in order to fight against fraud, the seller has implemented order verification procedures. These means can make it possible to block and, if necessary, to cancel an order if fraud is detected. Similarly, the seller reserves the right to refuse to make a delivery or to honor an order from a buyer with whom a dispute is in progress. In some cases, particularly for non-payment, incorrect address or any other problem related to the buyer's account, the seller reserves the right to suspend the order until the problem is resolved. The buyer will then be notified by email to the address he has indicated. If this cancellation does not take place, do not hesitate to contact us. To finalize the order, the buyer must click on "finalize the order". He acknowledges that placing an order implies an obligation to pay. The absence of payment prevents any formation of the order. He is then immediately given an order number. Your confirmation of the order leads to the conclusion of a contract between the seller and the buyer. An email acknowledging receipt of the order, acceptance, payment of the order is sent by the seller as soon as possible to the email address that the buyer indicated during the ordering process. At the same address, he will be sent a second email allowing access to the tracking of the package.

Delivery

In the absence of any indication or agreement to the contrary as to the delivery date, the seller undertakes to deliver the products that the buyer has ordered, within fourteen (14) calendar days after payment of the order. Exceeding this period does not entitle you to damages. Delivery is made by transfer of physical possession or control of the product and will be made to the address provided by the buyer. It will be worth transfer of ownership. The buyer acknowledges that the transfer of ownership of the property can only take place upon receipt of the full price by the seller. The delivery of the product(s) will be made either to the buyer or to the third party designated by the buyer.

Unavailability of the goods ordered

If, exceptionally, the item ordered is no longer available, the buyer may either proceed to an exchange or be reimbursed without delay and at the latest within thirty (30) days of payment of the sums he has paid. .

Quality guarantees

Do not hesitate to contact the seller if certain defects, not indicated on the product sheet, may escape our vigilance. We will make it a point of honor to refund you or proceed to an exchange. Our physical products are refunded or exchanged provided that they are returned to us in perfect condition within 15 days of receipt. The return costs and the costs of the new shipment will all be borne by us. The items sold by the seller are guaranteed new in accordance with the law in force and have, in no case, been the subject of prior use.

Legal guarantees

In accordance with French law, if the buyer is a consumer within the meaning of the consumer code and provided that the seller is the seller from whom you acquired the good or service, the seller is liable for defects in the conformity of the good with the contract. under the conditions of article l. 211-4 and following of the Consumer Code and hidden defects of the thing sold under the conditions provided for in articles 1641 and following of the Civil Code.

Legal guarantee of non-compliance

The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. To be in conformity with the contract, the good must:
1. Be fit for the use usually expected of a similar good and, where applicable, correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model, present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2. Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted. The action resulting from the lack of conformity is prescribed by two (2) years from the delivery of the goods.
The buyer can choose between repairing or replacing the goods, subject to the cost conditions provided for in article l. 211-9 of the Consumer Code. Any complaint formulated beyond the 3 days following the delivery cannot be accepted. The absence of complaints, the non-issuance of reservations on the part of the buyer means that the delivered item is deemed satisfactory and cannot be the subject of any subsequent dispute.

Legal guarantee for hidden defects of the thing sold (hidden defects)

The seller is bound by the guarantee on account of hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or does not would have given a lesser price, if he had known them. The action resulting from redhibitory defects must be brought by the buyer within two (2) years from the discovery of the defect. He can then choose between the resolution of the sale or a reduction of the sale price in accordance with article 1644 of the civil code.

Withdrawal

The buyer has the right to withdraw from this contract without giving any reason within fourteen (14) days. In case of retraction, contact the seller by e-mail (studio@h2vproject.com) as soon as possible to avoid shipping and find a solution together. If the product has already been shipped, we will apply the normal conditions for a return following its receipt (payment of return costs). The withdrawal period expires fourteen (14) days after the day on which the buyer, or a third party other than the carrier and designated by him, takes physical possession of the good or the last good. To exercise the right of withdrawal, the buyer must notify the seller of his decision to withdraw from this contract by means of an unambiguous statement (eg letter sent by post, fax or e-mail). The seller will send an acknowledgment of receipt of the withdrawal without delay on a durable medium (eg by e-mail). For the withdrawal period to be respected, it is sufficient for the buyer to send his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

In the event of Buyer's withdrawal from this Agreement, Seller shall refund all payments received from Buyer, including delivery costs (except for additional costs arising from Buyer's choice, if where appropriate, a method of delivery other than the least expensive method of standard delivery offered by the seller) without undue delay and, in any event, no later than fourteen (14) days from the day on which the seller is informed of its decision to withdraw from this contract. The seller will make the refund using the same means of payment as the buyer used for the initial transaction, unless the buyer expressly agrees to a different means; in any case, this refund will not incur any costs for the buyer. The seller may defer reimbursement until he has received the goods or until the buyer has provided proof of shipment of the goods, the date chosen being that of the first of these facts. The buyer must return or return the goods to the seller without undue delay and, in any event, no later than fourteen (14) days after the buyer has communicated his decision to withdraw from this contract. This deadline is deemed to have been met if the buyer returns the goods before the expiry of the fourteen-day period. The buyer must bear the direct costs of returning the goods. In the event of partial return of an order whose initial total amount justified free delivery, shipping costs corresponding to the items kept by the buyer will be deducted from the amount reimbursed by the seller, as a contribution to the shipment of the products. . The seller may refuse to reimburse all or part of the product in the event of depreciation of the goods resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of these goods. In case of rejection, the product will be sent back to the buyer at his expense to the address indicated when ordering.

Conditions relating to withdrawal

are not subject to the right of withdrawal contracts:
– supply of goods made to the buyer's specifications or clearly personalized;
– supply of goods which have been unsealed or damaged by the buyer after delivery;

Claim

For any complaints, do not hesitate to contact us by e-mail (studio@h2vproject.com). The seller will make it a point of honor to act in a benevolent and transparent manner towards all its buyers, and will do everything possible to find a solution that satisfies the buyer.

Non-waiver

The fact that the seller does not insist on the strict application of one of the stipulations of these conditions does not imply its renunciation to invoke this stipulation later.

Electronic proof-communication
any notification or communication between the buyer and the seller may be made by any electronic means, and may be accepted as evidence.

Applicable law

Unless otherwise required by law, these conditions are subject to French law. The application of the law designated above may be set aside in favor of that of the law of the buyer's country under the conditions provided for by regulation no. 593/2008 of June 17, 2008 on the law applicable to contractual obligations.

Competence – dispute resolution

Unless otherwise required by law, any dispute not resolved through an amicable procedure is submitted to the competent court within the jurisdiction of the Paris Court of Appeal to which jurisdiction is given, even in the case of a summary procedure, a warranty claim or multiple defendants. The seller wishes to inform buyers that, under the amicable procedures to which any difficulty must be submitted before referral to the competent courts, he may by mutual agreement in particular implement the means permitted by Directive 2013/11/EU of the European Parliament European Parliament and of the Council of May 21, 2013 relating to the out-of-court settlement of consumer disputes as well as those arising from Regulation (EU)  n°524/2013 of the European Parliament and of the Council of May 21, 2013 relating to the online consumer dispute resolution.

Indivisibility of these general conditions of sale

If one or more stipulations of these general conditions of sale are held to be invalid or declared as such pursuant to a law, a regulation which would be applicable to them, or following a final decision of a competent court, the other stipulations will retain all their force and scope.

Jurisdiction

These T&Cs are subject to French law both for the substantive rules and for the rules of form. In the event of a dispute, the buyer will, before taking any action, contact the seller in order to find an amicable solution.

Various

These general conditions take effect from September 20, 2022. The seller reserves the right to modify certain elements of these general conditions during the year.